Visitors who browse this Web site do so on an anonymous basis. We have not configured this Web site to collect any information from your computer without your input. This means that, unless you voluntarily and knowingly provide us with information, we will not know your identity, your e-mail address, or any other information identifiable to you. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain
When we need to collect personally identifiable information from you to provide you with a particular service or promotions we will ask you to voluntarily supply us with the information needed to complete your request. This may include but is not limited to your name, shipping/billing address, phone numbers, email addresses, credit card information, birth date, gender, occupation, or personal interests. Whether or not to provide such information is completely your own choice. However, electing not to provide the information requested, you may be unable to purchase
This Web site is not intended for minors and we do not knowingly solicit or collect personally identifiable information from minors. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise their access to the web.
Use of Information
We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We provide these providers with the information needed for them to perform these services. We also ask they confirm their privacy practices are consistent with ours.
Although unlikely, in certain instances we may disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to THE GENOA ANIMAL HOSPITAL or to others. We may also disclose your personal information when we believe the law requires it.
Updating and Opt-Out Information | If you prefer not to receive information or would like to update your contact information for THE GENOA ANIMAL HOSPITAL please let us know by calling us at 1-815-784-6109 or by filling out a contact form through the contact us page of this website. Please be sure to include your email address, mailing address, full name, and specifically what information you do not want to receive.
It is our intention to only send you email communications that will be useful to you and that you want to receive. At your sole choice, you may join the Email Community by providing your name, postal and email address. We use a third party e-mail service provider to send emails. This service provider is prohibited from using your email address for any purpose other than to send Genoa Animal Hospital related email. Anytime you receive an email about special offers or promotions you will be provided the choice to opt-out of future emails.
Please note that any requests to remove or update your personal information may take up to 6-8 weeks to complete your request.
We take precautions, including
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