COVID-19 Updates
We are reopening our lobby! Beginning Wednesday, May 11th, we will be welcoming clients and their pets back into our waiting room.

We will still be offering curbside service for clients who prefer to wait in their car. Please call the hospital when you arrive in our parking lot.

If you are not feeling well, have any flu-like symptoms, or you or your pet have been exposed to a suspected or confirmed case of COVID-19, please let us know prior to your appointment. Your continued support, patience, and understanding are extremely appreciated as we remain committed to helping our patients and their families.

Get Our App

BOOK APPOINTMENT
petdesk app

Download our app and connect with us on PetDesk!

Keeping up with your pet’s health from your mobile device has never been easier! With our new app, you’ll have all of your pet’s health information in the palm of your hand. Plus, you’ll be able to communicate with us much easier. You’ll be able to:

  • Request Appointments 24/7
  • Receive Automatic Reminders
  • Save Notes, Pics, and Much More
  • Your Pet’s Free Organizer App
  • Two-Way Texting With Our Team

Have questions about our new app? Our contact information can be found at the bottom of this page!

Why should I download the app?

The PetDesk application makes it easy to manage your pet’s health. This free app lets you:

  • Set reminders for your pet’s recurring treatments and needs
  • Manage your pet’s veterinary and grooming needs all in one place
  • Save photos of your pet
  • Take notes to keep in mind for your next pet care visit

If your veterinary provider uses PetDesk, you get these additional benefits via the app:

  • Keep track of your pet’s appointment, vaccination, and medication history
  • Get reminders to book your pet care appointments
  • Schedule and confirm appointments easily
  • Receive messages from your veterinarian about prescription pick-ups and post-surgery updates
What devices does the app work on?
PetDesk is available on IOS and Android devices (Mobile or Tablet).
How do I edit my email listed in the app?
  • Open the PetDesk App on your phone or tablet
  • On the “Pets” tab, tap the gear at the top right
  • Tap on the box located at the top of the screen, stating your Name, Email, Address, and Phone Number
  • Tap your email and delete the old one
  • Enter your new email
  • Tap “Update” or “Save” at the bottom to save changes
  • This updates your email in the app and with PetDesk communications

Contact Info

Call: 815-784-6109
Email: [email protected]

Hours

Mon: 8:00 am - 6:00 pm
Tues: 8:00 am - 5:00 pm
Wed: 8:00 am - 7:00 pm
Thurs: 8:00 am - 5:00 pm
Fri: 8:00 am - 6:00 pm
Sat & Sun: Closed

Location

703 Pearson Drive
Genoa, IL 60135
Click here for directions.

Get in touch!

Have a question for our team? Fill out the form below and we will get back to you as quickly as possible. We look forward to hearing from you!

Book an appointment with us!