COVID-19 Updates
We are reopening our lobby! Beginning Wednesday, May 11th, we will be welcoming clients and their pets back into our waiting room.

We will still be offering curbside service for clients who prefer to wait in their car. Please call the hospital when you arrive in our parking lot.

If you are not feeling well, have any flu-like symptoms, or you or your pet have been exposed to a suspected or confirmed case of COVID-19, please let us know prior to your appointment. Your continued support, patience, and understanding are extremely appreciated as we remain committed to helping our patients and their families.

Never run out again!

Did you know that you can get your pet’s favorite food auto-shipped to your home every single month? Automate your shopping and save money at the same time! Have questions? Read our FAQs below.

Have questions? We have answers.

Why should I use AutoShip?

•    Automatic product discounts. 
•    Free Shipping on most products. 
•    Home delivery – when you need it.
•    Pause, skip, or delay shipments. 
•    Cancel anytime with no fees.
•    Never worry about running out again!

How do I sign up for AutoShip?

•    Click the AutoShip option on a product page, in the cart or during checkout.
•    Once you’re ready to checkout, click “Proceed to Checkout”
•    Select your pet or horse. 
•    Choose frequency (example: shipped every 4 weeks).

What if my AutoShip order is a prescription requiring refills from my veterinarian?

•    Your AutoShipment will still be placed and we will contact your clinic for a prescription at that time if refills are needed from your veterinarian. 
•    If your veterinarian denies the refill request you will be notified via email. 
•    Your credit card will not be charged and the product will not ship. 
•    Your AutoShip frequency will remain the same. 
•    Your next recurring shipment will be ordered on the date shown in your account. 

Contact Info

Phone: 815-784-6109
Email: [email protected]

Hours

Mon: 8:00 am - 6:00 pm
Tues: 8:00 am - 5:00 pm
Wed: 8:00 am - 7:00 pm
Thurs: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Sat: 8:00 am - 1:00 pm
Sun: Closed

Location

703 Pearson Drive
Genoa, IL 60135
Click here for directions.