Genoa Animal Hospital

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Effective Date: 7.11.2025Last Updated: 7.11.2025This Privacy Policy describes how your personal information is collected, used, and shared when you visit this website ("Site") or engage with the veterinary services offered by () ("Clinic", "we", "us", "our"). This Clinic is an AmeriVet Veterinary Partners entity ("AmeriVet"). By accessing or using the Site or our services ("Services"), you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site and Services.This Privacy Policy applies only to the Site and Services managed under the () brand and operated as part of the AmeriVet family of veterinary practices. 1. Information We CollectWe may collect the following types of information:Personal Information You Provide:<ul><li>Name, address, phone number, email</li><li>Pet information (name, species, medical history)</li><li>Appointment details and service history</li><li>Payment information (processed securely via third-party vendors)</li></ul>Automatically Collected Data:<ul><li>IP address, browser, device type, and operating system</li><li>Site usage data (pages visited, time on site)</li><li>Cookies and tracking technologies (see Section 4)</li></ul>2. How We Use Your InformationWe may use your information to:<ul><li>Provide veterinary services and customer support</li><li>Process payments and send confirmations</li><li>Communicate appointment reminders or updates</li><li>Improve the Site and Services</li><li>Comply with legal obligations</li></ul>3. Sharing Your InformationWe do not sell your personal data. We may share it with:<ul><li>Third-party service providers (e.g., payment processors, labs, analytics tools)</li><li>Referral specialists when needed for your pet's care</li><li>Authorities or regulators when legally required</li></ul>4. Cookies &amp; Tracking TechnologiesWe use cookies to personalize your experience, analyze traffic, and improve site performance. You can manage cookie preferences in your browser settings.5. Data SecurityWe implement reasonable technical and organizational safeguards to protect your data.6. Your Choices and RightsYou may:<ul><li>Request access or deletion of your personal data</li><li>Opt-out of promotional messages</li><li>Update your information by contacting us directly</li></ul>7. SMS Messaging ConsentBy providing your phone number, you agree to receive SMS updates regarding your pet's care. Message and data rates may apply. You may reply STOP to opt out at any time. We do not share SMS consent or numbers with third parties for marketing.8. Children's PrivacyThe Site is not intended for individuals under 13. We do not knowingly collect data from children.9. Changes to This PolicyWe may update this policy periodically. Updates will be posted with a new effective date. Continued use of the Site indicates your agreement.10. Contact UsFor privacy questions, contact:&nbsp;()&nbsp;c/o AmeriVet Veterinary Partners&nbsp;8610 N. New Braunfels Ave., Suite 500&nbsp;San Antonio, TX 78217&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" class="link" href="mailto:privacy@amerivet.com">privacy@amerivet.com</a>

Privacy Policy AmeriVet

Genoa Animal Hospital provides compassionate and genuine concern for our patients' health and well-being.



- Compassionate and genuine concern for our patients' health and well-being
- Providing technical expertise both professionally and with state-of-the-art equipment
- Educating our clients on providing their pets the best quality of life
- Providing convenient appointment hours for our clients

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Insights, Tips, and Stories from Our Team

Keeping up with your pet's health from your mobile device has never been easier! 

Download our app and connect with us on PetDesk!


Preferred options for most of our clients.



We are pleased to offer access to several financing options.



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Reach out directly to our Talent Team! We are happy to guide you through roles, culture, and everything in between.



Have Questions

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Michelle Potter

 Laura Nielsen

Kimberly Severson

Community, Genoa Animal Hospital offers urgent care and advanced laser therapy.



175+

Provides emergency and urgent care during business hours, ensuring prompt attention.



Urgent Care

Consult Online

Online Store

Pet Portal

Billing

Client Forms

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Additional Services

General Services

Specialty Services

Community, Genoa Animal Hospital offers urgent care and advanced laser therapy.

Provides emergency and urgent care during business hours, ensuring prompt attention.

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Safe, supervised care for your pet while you're away - with plenty of attention, play, and comfort.


Boarding & Daycare

Get your pet's medications, food, and preventatives delivered straight to your door - fast and easy.


Pharmacy

Pharmacy Home Delivery

Keep your pet healthy with routine wellness exams, early detection, and personalized care plans.

Wellness Care and Exams

Wellness & Exams

Protect your pet from preventable diseases with customized vaccine schedules for every life stage.

Vaccinations

Not feeling like themselves? We're here to diagnose, treat, and help your pet feel better fast.

Illness/ Injury & Sick

Support your pet's health with professional dental cleanings, exams, and oral care you can trust.

Dental Care

Advanced diagnostics like bloodwork, X-rays, and ultrasound help us catch issues early and treat fast.

Diagnostics & Imaging

Spaying or neutering helps prevent health issues, unwanted litters, and certain behavior challenges.


Spay & Neuter

From routine to advanced procedures, your pet is in skilled, compassionate hands every step of the way.


Pet Surgery

When every second counts, our team is ready to treat injuries, illness, or sudden changes in behavior.

Emergency Care

Emergency

We offer advanced surgical care using skilled techniques, modern equipment, and compassionate support.


Advanced Surgery

Non-invasive laser therapy helps reduce pain, speed healing, and improve mobility for pets of all ages.
